Privacy Policy

POINT3D LLC ("POINT3D") respects the privacy of its users, and is fully committed to protect their personal information and use it properly. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
 
We strongly urge you read this policy and make sure you fully understand and agree with it, before you access or use any of our services. If you do not read, fully understand and agree to this Privacy Policy, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our services.

Your Consent (please read carefully!)

 

This point3D Privacy Policy (“Privacy Policy”) describes how we (point3D LLC, together with its affiliated companies worldwide – “point3D”, “we” or “us”) may collect and use information pertaining to each of our unregistered visitors and registered users (each, a “Visitor” or “User” (respectively), or “you”), in connection with their access to and use of point3D’s websites (including www.point3D.com, support.point3D.us.com, and any of its subdomains, the “Website”), web applications (“Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”).

 

This Privacy Policy constitutes a binding and enforceable legal contract between point3D and you - so please read it carefully.

 

You may visit and/or use the Services only if you fully agree to this Privacy Policy - and by accessing and/or using any of the Services, you signify and affirm your informed consent to this Privacy Policy, including to the collection and processing of your Personal Information as defined and explained below.

 

Please note: you are not obligated by law to provide us with any information. You hereby acknowledge, warrant and agree that any information you do provide us is provided of your own free will and consent, for the purposes and uses described herein.

 

What Information Do We Collect?

 

We collect two types of information regarding our Visitors and Users:

  • Un-identified and non-identifiable information pertaining to a Visitor or un-identified User, which may be made available to us, or collected automatically via his/her use of the Services (“Non-personal Information”). Such Non personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

  • Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature (“Personal Information”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method and transaction details), details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third-party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account), scanned identification documents provided to us (such as an ID card, driver’s license, passport or official company registration documents), correspondences (including those made through or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. For the avoidance of doubt, any Non-personal Information that is connected or linked to Personal Information (for example, in order to improve the Services we offer) is deemed and treated by us as Personal Information, as long as such connection or linkage exists.

 

How Do We Collect Such Information?

 

There are two main methods that we use:

  • We collect information through your use of the Services. In other words, when you are visiting or using our Services, including when you browse the Website or any User Website, register a User Account, edit your User Website and upload information and content, and/or download and use any Mobile Apps, we are aware of it and may gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services as detailed in Section ‎” Sharing Personal Information with Third Parties” below, including through the use of “cookies” and other tracking technologies, as further detailed in Section ‎” Use of Cookies and Other Tracking Technologies” below. 

  • We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register to our Services; when you sign-in to our Services via third party services such as Facebook or Google; when you place purchases and/or register for events; when you submit or upload such Personal Information as you use any of our Services; and/or when you contact us directly.

 

Why Do We Collect Such Information?

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To further develop, customize and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages (as further detailed in Section ‎” Communications from point3D” below);

  • To facilitate, sponsor and offer certain events and promotions, monitor performance, contact registered attendees, and grant access;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To enhance our data security and fraud prevention capabilities; and

  • To comply with any applicable laws and regulations.

 

Where Do We Store Your Information?

 

point3D Visitors’ and point3D Users’ Personal Information: Users' Personal Information may be maintained, processed and stored by point3D and our authorized affiliates, partners and service providers in the United States of America, in Europe (including in the United Kingdom (UK) Great Britain and Scotland, and Germany) and Russia, and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law (as further explained below).

 

point3D affiliates and service providers that store or process your Personal Information on point3D’s behalf, are each committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.

 

Data Localization Obligations: If you reside in a jurisdiction that imposes “data localization” or “data residency” obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such jurisdiction), and we become aware of that, we may maintain your Personal Information within such territorial boundaries, if we are legally obligated to do so. For example, if we learn that you reside in the Russian Federation, we may be required to maintain your Personal Information there, whether independently or with a local data storage and processing provider.  You acknowledge and agree that while doing so, we may continue to collect, store and use your Personal Information elsewhere, including in the United States of America as explained above.

 

Sharing Personal Information with Third Parties

 

point3D may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:

 

Third Party Services:

point3D has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement and data optimization services, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”).

Such Third Party Services may receive or otherwise have access to our Visitors’ and Users’ Personal Information and/or Users-of-Users’ Personal Information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing our Services, and may only use it for such purposes.

Note that while our Services may contain links to other websites or services, we are not responsible for such websites’ or services’ privacy practices, and encourage you to be aware when you leave our Services and read the privacy statements of each and every website and service you visit. This Privacy Policy does not apply to such linked third-party websites and services.

 

Law Enforcement, Legal Requests and Duties:

point3D may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

 

Protecting Rights and Safety:

point3D may share your Personal Information with others if we believe in good faith that this will help protect the rights, property or personal safety of point3D, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.

 

For the avoidance of doubt, point3D may share your Personal Information in manners other that as described above, pursuant to your explicit approval, or if we are legally obligated to do so. Moreover, point3D may transfer, share, disclose or otherwise use Non-personal Information in its sole discretion and without the need for further approval.

 

Use of Cookies and Other Tracking Technologies

 

point3D, together with its marketing, analytics and technology partners, may use certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and in order to provide our Users and their Users-of-Users with a better experience.

 

Please note that Third Party Services placing cookies or utilizing other tracking technologies through our Services may have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them.

 

Cookies: In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device. If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookies.org (note that this website is not provided by point3D, and we therefore cannot ensure its accuracy, completeness or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our, or our Partners’ Services, or may otherwise adversely affect your user experience.

 

Clear Gifs: We and certain Third Party Services may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), which enables them and us to improve our Services by measuring their effectiveness and performance. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, however unlike cookies these are not stored on your device, but are instead embedded within our Services.

 

Flash and HTML5: We and certain Third Party Services may also employ certain tracking technologies known as “Flash cookies” and “HTML5”, mainly for advertising purposes. Various browsers may offer their own management tools for removing or blocking such technologies. Additional information about managing Flash cookies is available here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

(note that this website is not provided by point3D, and we therefore cannot ensure its accuracy, completeness or availability).

 

 “Do Not Track” Signals: Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application.

 

Communications from point3D

 

Promotional Messages:

By subscribing to any Services (including to any of our newsletters, blogs, social media accounts or public events) and providing point3D with your e-mail address or any other contact information (such as your phone number or social media handle), you expressly agree to receive promotional content, messages or calls from point3D or our partners (acting on point3D’s behalf) through such means.   Accordingly, point3D and its partners shall be entitled to call you or send you promotional content or messages by e-mail, SMS, direct text messages, marketing calls and similar forms of communication. If you wish not to receive such promotional messages or calls, you may notify point3D at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.

 

Service and Billing Messages:

point3D may also contact you with important information regarding our Services, or your use thereof.

For example, we may send you a notice (through any of the means available to us) if a certain Service is temporarily suspended for maintenance; reply to your support ticket or e-mail; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; or notify you of material changes in our Services.  You will not be able to opt-out of receiving such Service and Billing Messages.

 

Accessing Your Personal Information

 

If you wish to access and/or request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users’), or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes (in accordance with the California Civil Code Section 1798.83, as applicable), feel free to send us an e-mail to info@point3D.us.com or mail your request to point3D, 926 Haddonfield Road, Suite E #344, Cherry Hill NJ 08002, and we will respond within a reasonable timeframe and in accordance with any applicable law.  Note that you may also correct, update or remove certain parts of such Personal Information by yourself, or completely deactivate your User Account, through your User Account or User Website settings.

 

Data Retention

 

We may retain your Personal Information (as well as your Users-of-Users Information) for as long as your User Account is active or as otherwise needed to provide you with our Services.  We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

 

Security

 

point3D has, through its cloud hosted application partners, implemented security measures designed to protect the Personal Information you share with us. Among other things, we offer HTTPS secure access to relevant areas of our sites such as the Support Portal; the transmission of sensitive payment information (such as a credit card number) through our designated financial transaction vendor (PayPal) is protected by an industry standard SSL/TLS encrypted connection; and our payment vendor maintains a PCI DSS (Payment Card Industry Data Security Standards) certification.

 

However – regardless of the measures and efforts taken by point3D and our partners, we cannot guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Information or any other User Content you upload, publish or otherwise share with point3D or anyone else.  We therefore encourage you to set strong passwords for your User Accounts, and avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm.

 

Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

 

If you have any questions regarding the security of our Services, you are more than welcome to contact us at info@point3D.com.

Public Forums and User Content

 

Our Services offer publicly accessible blogs, communities and support forums. Be aware that any information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blogs, communities or forums, feel free to contact us at: info@point3D.us.com. In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a third party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you will need to login into such application or contact its provider if you want to have the Personal Information you posted through it removed.  In any event, we recommend that you do not post any information (or use any posting means to post information) you would not want to be made public on these areas.

 

If you upload any User Content to your User Account or post it on your User Website, you do so at your own risk.  We cannot control the actions of other Users or members of the public who may access User Content, and are not responsible for the circumvention of any privacy settings or security measures we have in place (including, for instance, password protections).  You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties (including any of your Users-of-Users) have copied or stored such User Content. Again, we recommend that you do not upload or post any information you would not want to be publicly available.

 

Terms of Use, Updates and Interpretation

Your use of any of our Services, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use and all of its general provisions including disclaimer of warranty, limitation of liability and indemnity.

 

This Privacy Policy, its interpretation, and any claims and disputes related hereto, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the laws of the United States and the State of New Jersey. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by, a court of competent jurisdiction located in Camden County, New Jersey.

 

We may update this Privacy Policy to reflect changes to our information collection, usage and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Except if and as stated otherwise, our most current Privacy Policy applies to all information that we have about you and your Users-of-Users, with respect to our Website and other Services.

 

This Privacy Policy was written in English, and although it may be translated into other languages for your convenience, the provisions of the English version shall prevail should conflicts with a translated (non-English) version arise.

 

Contacting Us

If you have any questions about this Privacy Policy, please contact us at info@point3D.com or by mail at point3D, 926 Haddonfield Road, Suite E #344, Cherry Hill NJ 08002.

 

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